Most of these case studies come from emails my readers send me. With their permission, I share them with the names changed. I do this so that others can learn from what worked and what didn't. Have a story of your own? Share it with me.
- 20% to 37%of inquiries booked
- 5 to 2emails before booking
- 2 of 5now choose the middle package

Same photos. Same prices. Almost twice the bookings.
That’s the short version of how Ines rewrote her maternity photographer services in Albuquerque, New Mexico.
Ines changed only the words on one page.
Ines photographs maternity sessions in the foothills at sunset and in a small studio when the wind picks up.
Her work is warm and her reviews are lovely.
But her services page read like a menu at a diner.
Over one week of evenings, she rewrote it around what clients would see, wear, feel, hear and keep.
The problem
Ines’s page listed three packages. Package A, Package B and Package C.
Each had a list underneath. Minutes, number of images, number of outfits and a price. There was one photo at the top and nothing else.
The same five emails, every week
Almost every inquiry asked the same questions.
What do I wear? Is it okay to sit down? Can my son come? What if it’s windy? How long until we get the photos?
She answered each one by hand. Some families sent three or four emails before deciding, and many simply stopped replying.
Price without context
Package C cost $640. Nothing on the page explained why it was worth almost twice Package A.
Several people asked for “just the cheapest one,” even when Package B suited them much better.
Others saw the price, went quiet and never wrote back. She had no way of knowing what had put them off.
| Measure | Before |
|---|---|
| Inquiries that booked | 2 in 10 |
| Emails before booking | About 5 |
| Clients choosing the middle package | 1 in 5 |
| Time on the services page | About 40 seconds |
The solution
Ines decided the numbers would stay, but they’d move underneath the experience.
She would describe each session the way a client lives it.
Arriving, getting dressed, holding a pose, hearing her voice and opening the gallery two weeks later.
She’d also rename the packages, add a partner block, list the add-ons and answer the “what if” questions in one calm table.
The rule she set herself was simple.
If a client has asked it twice by email, it goes on the page.
The process that worked
She worked for about an hour each evening for five nights.
Day 1, reading old emails
She went back through a year of inquiries and copied every question into a document. Then she copied every nice phrase from her reviews.
The list of questions became her outline. The list of phrases became her vocabulary.
Day 2, the senses
She wrote one short paragraph for each sense.
You’ll meet me at the trailhead, where the path is flat and there’s a bench.
Pick any gown from my closet of 24. We’ll stop whenever you want water or a seat.
She added a line about how she directs. “I’ll tell you exactly what to do with your hands. Most of what I say is ‘look down at the bump.'”
Day 3, three named packages
Package A became “The Sunset Hour.” Package B became “Sunset and Studio.” Package C became “Bump to Baby.”
Under each name, she wrote one sentence about who it suits. Then the time, gowns, photos and price, always in the same order.
Day 4, the what-ifs and add-ons
She made a small table for wind, rain, feeling unwell and early babies, each with a calm one-line answer.
Under it went a short add-on list. Siblings free, hair and makeup from $110 and extra photos $15 each.
Day 5, the friend test
She read the page aloud to her neighbor, who had never booked a photographer. The neighbor asked, “Where would I change?”
Ines added one line. “You can change in the studio or in my car, which has tinted windows and a blanket.”
How Ines’s maternity photographer services paid off
She kept the page live for a full season and compared it with the season before.
| Measure | Before | After 1 season |
|---|---|---|
| Inquiries that booked | 2 in 10 | 37 in 100 |
| Emails before booking | About 5 | About 2 |
| Clients choosing the middle package | 1 in 5 | 2 in 5 |
| Time on the services page | About 40 seconds | About 2 minutes |
The rise in bookings came from the same number of inquiries. The page simply turned more of them into yes.
What we learned from here
Ines learned that people book what they can picture.
The old page answered “How much do I get?” The new one answered “What will it be like?”
That second question is the one pregnant clients are really asking.
The middle package grew because the page explained it.
“Sunset and Studio, for families who want both the golden light and a warm backup” made sense. “Package B” never did.
Time on the page went up, and that was good news. Readers who stayed longer were the ones who booked.
The what-if table turned out to be the most read part. Ines could see it in her page heatmap.
Wind was the worry nobody had mentioned out loud. In the foothills, it was the one that mattered most.
The partner line helped quietly too. Two husbands emailed her directly to book, which had never happened before.
Research on how people scan web pages helped her keep the headings short and the first words of each line meaningful.
She now reviews her page every spring, and she writes any new maternity photographer services the same way, senses first.
Here’s what changed.
| Answered before she asked | Left her guessing |
|---|---|
| A flat path and a bench at the trailhead | 1 location |
| 24 gowns, steamed and waiting | 2 outfits |
| “We’ll stop whenever you want” | 60 minutes |
| The Sunset Hour, Sunset and Studio, Bump to Baby | Package A, B and C |
| A calm what-if table | Nothing about wind or early babies |
One change didn’t help. She added a long paragraph about her editing style.
Nobody mentioned it, and the page felt heavier, so she cut it to one line.
Next she plans a short video for the top of the page, walking from the parking lot to the bench at the trailhead.









