← All case studies

One Rewritten Page Nearly Doubles Bookings for Maternity Photographer Ines

Published on Reviewed & Edited by Niaj A A Khan

Ines Greer Solo Maternity Photographer Albuquerque, New Mexico, USA

Maternity photographer services example doodle with package A, B and C crossed out, an arrow to a card called the sunset hour with a flat path and 24 gowns, and a 37 percent now book badge

Most of these case studies come from emails my readers send me. With their permission, I share them with the names changed. I do this so that others can learn from what worked and what didn't. Have a story of your own? Share it with me.

  • 20% to 37%of inquiries booked
  • 5 to 2emails before booking
  • 2 of 5now choose the middle package

Same photos. Same prices. Almost twice the bookings.

That’s the short version of how Ines rewrote her maternity photographer services in Albuquerque, New Mexico.

Ines changed only the words on one page.

Ines photographs maternity sessions in the foothills at sunset and in a small studio when the wind picks up.

Her work is warm and her reviews are lovely.

But her services page read like a menu at a diner.

Over one week of evenings, she rewrote it around what clients would see, wear, feel, hear and keep.

The problem

Ines’s page listed three packages. Package A, Package B and Package C.

Each had a list underneath. Minutes, number of images, number of outfits and a price. There was one photo at the top and nothing else.

The same five emails, every week

Almost every inquiry asked the same questions.

What do I wear? Is it okay to sit down? Can my son come? What if it’s windy? How long until we get the photos?

She answered each one by hand. Some families sent three or four emails before deciding, and many simply stopped replying.

Price without context

Package C cost $640. Nothing on the page explained why it was worth almost twice Package A.

Several people asked for “just the cheapest one,” even when Package B suited them much better.

Others saw the price, went quiet and never wrote back. She had no way of knowing what had put them off.

MeasureBefore
Inquiries that booked2 in 10
Emails before bookingAbout 5
Clients choosing the middle package1 in 5
Time on the services pageAbout 40 seconds

The solution

Ines decided the numbers would stay, but they’d move underneath the experience.

She would describe each session the way a client lives it.

Arriving, getting dressed, holding a pose, hearing her voice and opening the gallery two weeks later.

She’d also rename the packages, add a partner block, list the add-ons and answer the “what if” questions in one calm table.

The rule she set herself was simple.

If a client has asked it twice by email, it goes on the page.

The process that worked

She worked for about an hour each evening for five nights.

Day 1, reading old emails

She went back through a year of inquiries and copied every question into a document. Then she copied every nice phrase from her reviews.

The list of questions became her outline. The list of phrases became her vocabulary.

Day 2, the senses

She wrote one short paragraph for each sense.

You’ll meet me at the trailhead, where the path is flat and there’s a bench.

Pick any gown from my closet of 24. We’ll stop whenever you want water or a seat.

She added a line about how she directs. “I’ll tell you exactly what to do with your hands. Most of what I say is ‘look down at the bump.'”

Day 3, three named packages

Package A became “The Sunset Hour.” Package B became “Sunset and Studio.” Package C became “Bump to Baby.”

Under each name, she wrote one sentence about who it suits. Then the time, gowns, photos and price, always in the same order.

Day 4, the what-ifs and add-ons

She made a small table for wind, rain, feeling unwell and early babies, each with a calm one-line answer.

Under it went a short add-on list. Siblings free, hair and makeup from $110 and extra photos $15 each.

Day 5, the friend test

She read the page aloud to her neighbor, who had never booked a photographer. The neighbor asked, “Where would I change?”

Ines added one line. “You can change in the studio or in my car, which has tinted windows and a blanket.”

How Ines’s maternity photographer services paid off

She kept the page live for a full season and compared it with the season before.

MeasureBeforeAfter 1 season
Inquiries that booked2 in 1037 in 100
Emails before bookingAbout 5About 2
Clients choosing the middle package1 in 52 in 5
Time on the services pageAbout 40 secondsAbout 2 minutes

The rise in bookings came from the same number of inquiries. The page simply turned more of them into yes.

What we learned from here

Ines learned that people book what they can picture.

The old page answered “How much do I get?” The new one answered “What will it be like?”

That second question is the one pregnant clients are really asking.

The middle package grew because the page explained it.

“Sunset and Studio, for families who want both the golden light and a warm backup” made sense. “Package B” never did.

Time on the page went up, and that was good news. Readers who stayed longer were the ones who booked.

The what-if table turned out to be the most read part. Ines could see it in her page heatmap.

Wind was the worry nobody had mentioned out loud. In the foothills, it was the one that mattered most.

The partner line helped quietly too. Two husbands emailed her directly to book, which had never happened before.

Research on how people scan web pages helped her keep the headings short and the first words of each line meaningful.

She now reviews her page every spring, and she writes any new maternity photographer services the same way, senses first.

Here’s what changed.

Answered before she askedLeft her guessing
A flat path and a bench at the trailhead1 location
24 gowns, steamed and waiting2 outfits
“We’ll stop whenever you want”60 minutes
The Sunset Hour, Sunset and Studio, Bump to BabyPackage A, B and C
A calm what-if tableNothing about wind or early babies

One change didn’t help. She added a long paragraph about her editing style.

Nobody mentioned it, and the page felt heavier, so she cut it to one line.

Next she plans a short video for the top of the page, walking from the parking lot to the bench at the trailhead.

Share your story

Tried something in your business that worked, or didn't? Tell me what happened. If I'd like to share it, I'll ask you first and change the names.

I only use your details to reply to you. See the Privacy Policy.